Terms of sale
The short version of what you can expect from us, and what we ask in return.
Your order
Prices are fixed when you order, and this demo store charges no tax. Every piece is made for you, so we start work once your order is confirmed and deliver within 2–4 weeks.
Returns and the warranty
You can return any piece within 30 days of delivery, and the frame of every piece is guaranteed for 10 years. The Returns page has the details.
A portfolio project
Couch Story is a demonstration store, not a shop. Nothing here is a real offer to sell: no orders are fulfilled and no payments are taken.